Privacy Policy

This policy explains how KAF Industries handles personal data collected through kafindustries.com. It applies to the contact form, email and telephone enquiries, and the anonymous usage statistics we keep about the site itself.

We are an industrial trading and sourcing company. The personal data we hold is almost entirely business contact information supplied by people making commercial enquiries.

Through the contact form: your name, company, email address, telephone number if you provide one, the topic you select and the content of your message.

Automatically: the page addresses visited, the language version used, the referring address and the date and time. This is aggregate site statistics and is not used to build a profile of an individual.

We do not collect payment card details, identity document numbers or any special category data through this website, and we ask that you do not send such data to us by email either.

To answer your enquiry and prepare a quotation. The legal basis is the steps taken at your request before entering into a contract.

To manage an existing commercial relationship, including order follow up and delivery coordination. The legal basis is performance of the contract.

To meet our own legal obligations, for example commercial bookkeeping and export documentation requirements. The legal basis is compliance with a legal obligation.

To keep the website working and to understand which pages are useful. The legal basis is our legitimate interest in operating and improving the site.

We share the minimum necessary with the parties who make a transaction possible: the supplier, manufacturer or workshop quoting your requirement, freight forwarders and customs brokers when a shipment is arranged, and our email delivery provider.

We do not sell personal data, and we do not share it for advertising purposes.

Because we trade internationally, fulfilling an enquiry may require sending your business contact details to a supplier or logistics provider outside your country. We limit this to what the transaction actually requires.

Enquiries that do not lead to a commercial relationship are kept for up to two years so we can pick up the conversation if you return, then deleted.

Records connected to an actual transaction are kept for the period required by commercial and tax legislation.

Website statistics are kept in aggregate form and are not linked back to an individual.

You can ask us what personal data we hold about you, ask for it to be corrected if it is wrong, ask for it to be deleted where we have no continuing legal reason to keep it, and object to a particular use.

Write to the email address below and we will respond within the period required by the applicable legislation. We may ask you to confirm your identity before acting on a request.

This site does not use advertising or tracking cookies and does not embed third party advertising scripts. Page view statistics are recorded server side without setting an identifying cookie.

Where you use the chat assistant on the site, the content of your conversation is processed to produce a reply and to help us improve the answers given.

If we change how we handle personal data we will update this page and the date shown above. Material changes affecting an existing commercial relationship will be communicated directly.